Safeguarding & Other Useful Information

Useful Information

Useful Information

Counselling Directory

If you are suffering from anxiety, depression, relationship issues or anything else that is affecting your mental health, the Counselling Directory will give you information about counselling and psychotherapy services in your local area, as well as offering help and support network.

MAES Safeguarding

Every adult has the right to live in safety, free from abuse and neglect. An important part of the work that we do is providing learners with the support and information they need in order to deal with situations that put their well-being at risk, both whilst in adult learning centres and outside, and both now and in the future. MAES Safeguarding Policy follows the MCC Safeguarding Procedure which sets out in detail the definitions, legislation, and principles involved in Adult Safeguarding and MAES works closely with other MCC departments and other agencies to support vulnerable learners. All staff are carefully recruited, trained and Disclosure and Baring Service (DBS) checked. Specialist support staff and tutors provide support to all learners and can provide advice and support if required.

Travel in Manchester

Transport for Greater Manchester provides information about bus, train and tram travel around Greater Manchester. The Journey Planning tool will help you plan your journey to and from different places. You can also find information about direct bus services, fares, tickets & passes and cycling. The TFGM website also has information about the Metrolink services, including route maps, stops, tram times and tickets.

Help with Travel Costs

If you are looking for work, you may be entitled to free or discounted travel to travel to interviews and in the first few months of a new job. For more information and speak to your Job Centre Plus Advisor.

Find our more

Click the links below to get further information on your transport options in Manchester

Financial advice

If you are having money problems, the Money Advice Service provides free and impartial advice to help improve your finances, as well as tools and calculators to help keep track and plan ahead. The Money Advice Service also provides advice and support to help you make sure that you are getting the right entitlements.

Universal Credit

You may be able to claim Universal Credit if you're on a low income. To find out more and if you are eligible, visit the website:

Health services - NHS Choices

For information about Health Services near you visit the NHS Choices website. You can also get information about health conditions and advice about healthy living. Click the links below.

Claiming benefits

To check if you and your family are eligible for Housing Benefit, Council Tax Support or Free School Meals and make a claim for any of these benefits, complete the form below on the Manchester City Council website.


For details of local Childcare Providers in Manchester, including registered childminders who offer care in their own home, private day nurseries, adult and toddler groups, playgroups and out of school provision, visit the below.

Becoming a British citizen

Click the link below to find out how you can apply to become a British Citizen.