Digital Skills

Digital Skills

Digital Skills

If you have difficulties or any questions, please contact us from 9am to 5pm by calling 0161 219 6733

Personalised Digital Support

Whether you want to learn how to use your device to do something specific or gain a qualification in digital skills, we have a course that will meet your needs.  We offer:

  • Personalised learning in a friendly atmosphere
  • Courses to suit your starting points and motives
  • Develop your confidence, resilience and adaptability for everyday digital skills 

Before you start a course, we carefully assess your skills to make sure you join a course at the right level for you.

Learners developing their digital skills

Read about what our learners (PDF) say about developing their digital skills with MAES

Join a course and get personalised support

Our Digital Skills team. Carol Kennett, Rob Barclay, Natasha Webb, Sonia Sharma, Anna Thurston, Nazia Khan, Diane O'Brien. Emma Langlois, Chris Hargrave, Julie Allsopp and Kate Harrison.

Our Digital Skills team. Carol Kennett, Rob Barclay, Natasha Webb, Sonia Sharma, Anna Thurston, Nazia Khan, Diane O’Brien. Emma Langlois, Chris Hargrave, Julie Allsopp and Kate Harrison.

Digital Skills Courses

We offer free courses for anyone with no or low digital skills to get an essential digital skills qualification.

Our accessible courses will support you to develop your digital skills for work and everyday life.  We will help you to learn how to use different devices and applications to:

  • communicate and share with others
  • manage your online activities
  • use online services and buy things securely online
  • create and edit documents and digital media
  • find, manage and store information
  • protect your privacy and data

We can also deliver bespoke provision so please get in touch to discuss your needs. 

  • If you are a community venue and wish to increase your education activities, we can support your service users with digital skills for work, life, learning and health. Please email Anna Thurston at anna.thurston@manchester.gov.uk
  • If you have volunteer Digital Skills Champions and would like some training for your volunteers, please get in touch regarding our Volunteer Digital Mentor Course. Please email Emma Langlois at emma.langlois@manchester.gov.uk
  • If you are an employer and would like to arrange some digital skills ‘upskilling’ for your workforce, we can deliver essential digital skills development sessions and Microsoft for work sessions. Please email Emma Langlois at emma.langlois@manchester.gov.uk

Our courses

Course NameDescriptionInformation
Skill Up WorkshopIf you want to access services, learn how to use a particular device, search for information quickly, save money or improve your employment prospects, this workshop is for you. Whatever your motive, your needs will be built into your workshop sessions at a level which is right for you. Offered at our MAES centres and in community venues (North City Library in Harpurhey, Hulme Library, Gorton Library and Central Library)Up to 2.25 hours. You can attend up to 6 sessions.
Digital BeginnersThis is the course for you if you are starting out using devices and want to know the basics. This course will introduce you to different devices, develop your confidence and start you on your journey in using your digital skills and the internet more often.2 sessions a week over 6 weeks (face to face). 27 GLH.
Digital Essentials E3/L1This course is for you if you want to develop your digital skills for work and at home. You’ll learn how to use different devices for handling information, creating and editing, communicating, and transacting while remaining safe, secure and responsible online. You will be able to gain a qualification on this course.2 sessions a week over 12 weeks. 58.5 hours total qualification time. Gain a nationally recognised qualification at Entry 3 or Level 1. Exam assessment
Digital Nature (springtime only)Do you love being outdoors and want to develop your digital skills? You will learn how to use different apps for parks and nature including tree identification, bird song, foraging and navigation. You will create documents based on outdoor learning, practice taking photos and recordings on your device, and video calling. 2 sessions a week (same day) over 6 weeks. One session is delivered in a park and the follow up session in a classroom. 27 GLH.
Microsoft for WorkIf you are looking to develop your skills and knowledge in using Microsoft applications for work, then this course is for you. Learn to confidently use Microsoft Word, Excel, Powerpoint and File Management for the workplace. Become more efficient using 365 and Teams.2 sessions a week over 12 weeks (face to face). 58.5 GLH.
Level 2 Digital Office Essentials (Award and Certificate)Whether securing a new role or progressing in work, this course will enhance your awareness of digital office essentials, developing your practical IT skills and building your working knowledge of common software applications, including spreadsheets, word processing and presentations.Gain a nationally recognised qualification at award or certificate level in Digital and IT Skills (Gateway Qualifications)
Level 2 Digital Marketing (Award and Certificate)This course is ideal if you have your own small business and want to develop your digital skills to promote it online. You may also be considering a career in Digital Marketing. If you want to start a career in digital marketing, this course will give you the knowledge and skills required to take the next steps in this fast-growing and exciting field. Learn about presentation software, make a career plan and design a social media marketing proposal/campaign. Gain a nationally recognised qualification at award or certificate level in Digital and IT Skills (Gateway Qualifications)
Level 3 Digital MarketingNew for October 2023! This course will develop your skills, knowledge and competence to secure employment/progress in digital and creative industries. Learn about project management, digital marketing, social media marketing, digital marketing metrics and analytics, and content marketing on this Level 3 course. Gain a nationally recognised qualification at certificate level in Social Media for E-Commerce (Gateway Qualifications). 32 week course/6.75 hours per week.