Learner Stories

Feedback from learners who have completed courses with MAES.

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Childhood Studies – Hannah


I’d done some youth work before but wanted to get into work with younger children so I enrolled onto the Teaching Assistants Level 2 course at Abraham Moss.

 My tutor was really helpful and explained everything really clearly. She was very thorough about each topic and helped us with anything we needed help with. I also did a placement and it was really good to be able to discuss our placements with our tutor and how to make the most of the experience.

 The course taught me to be more reflective, thinking about the reasons for doing things in different ways when working with children and I have gained a lot of confidence through this. Since finishing the course I’ve started a homework club for primary children and their carers on our estate, which we managed to get some funding for, and which has been really successful. I’m also looking for part time work.

 The course has given me a really useful qualification for finding work and loads more confidence in working in schools and with younger children.

Entry link: Childhood Studies – Hannah

Community Interpreting – Nosheen


I sometimes do some interpreting for my family, and so when I heard about these courses from a friend I decided to enrol. I was nervous at first but the teacher was brilliant, very supportive and kind, and my classmates were nice too – I soon made new friends!

I did the stage 1 course then moved onto stage 2. I’ve learnt loads about interpreting, including how to take a professional approach and the importance of impartiality and confidentiality, as well as all the different types of interpreting. The courses have given me the confidence to register with a couple of agencies to get some paid work. I couldn’t have done that before because I wasn’t sure about how to deal with people I didn’t know and I was quite shy.

Why not try this course if you speak English and another language? It’s very informative and very good – I’d recommend it.

Entry link: Community Interpreting – Nosheen

Computer Course – Nicola



I started on a computer course at the Avenue, went on to do the next level and now I’m also a volunteer helping others get online.

My main motivation was to get out of the house – after 12 years of being a full time mum, with my youngest turning 2, I really wanted to get my life back and do something for me. We’ve got a computer at home and I already knew the basics but these courses helped me take this further including learning about file management, online safety, spreadsheets etc.

I’ve gained lots of confidence and it’s also helped me with things like timekeeping because I have to be there on time. I love helping others who are at the first stages of getting to grips with the internet and even just turning the computer on – I’ve met new people and it’s given me confidence.

It’s been great for my family too – the eldest is in high school and learning about Powerpoint just like me so we can discuss what we’re both learning. I’m moving on now to get my Maths level 2. I’d recommend anyone to find out what’s available – I’ve already got my friends and family coming along to find out about courses too!

Entry link: Computer Course – Nicola


English student - Anita


I joined an English course at Newton House because I’ve never been any good at reading and writing. I didn’t like school and very rarely went so I ended up not being able to read and write well. That’s meant I’ve only ever been able to do boring jobs because I couldn’t cope with filling in forms and so on. Now I want to get a job that will fulfil me and make me happy – I want better for myself. To be honest it took me three goes before I plucked up the courage to go in and sign up for the course but I’m so glad I did, as I have learnt so much and gained so much confidence. I always avoided reading and writing but now I write just for the enjoyment of it. My spelling has improved, I can use a dictionary well, I can write letters – my children have even noticed my spelling in my texts has improved! My tutor was so lovely – she realised I was nervous and avoided putting me on the spot. She came and sat with me and helped me when I needed it. Now I can speak out in the class – helped by the fact that the other people in the class are all very friendly. To anyone thinking of doing a course I’d say go for it – I don’t know why I waited so long!

Entry link: English student - Anita

ESOL – Ali


I’m from Sudan and I’ve lived in the UK for one year. I joined an ESOL course at Greenheys because I need to find a job and also need to get to know the British culture and systems to settle here.

The teachers are very helpful and I feel very happy learning English with a group of diverse people from different countries, who are all very friendly. The teachers explain everything clearly and have helped me improve my speaking, listening, reading and writing in English. The course has also helped me understand the diversity of Manchester, covering British culture, how to help others and how to make a positive contribution to the community. All this is very important for someone settling in the UK and wanting to become part of a new culture.

Learning English has helped me with my whole life – becoming more involved in my local community, being able to help my own children and getting a job. This course has helped me to overcome the language barrier and has given me lots of confidence and courage.


Entry link: ESOL – Ali


Health and Social Care - Eunice


My long term aim is to go into Mental Health nursing so I decided to do a health and social care course alongside getting English and Maths qualifications to help me along the way. I’ve learnt a lot on the course about how to work with vulnerable adults and children. I’ve learnt about communication and how to show your respect for different people as individuals. I’ve been given great feedback too from my tutor to help me improve my written work. The course has had a really positive affect on me, making me more aware of not forcing my perceptions on others and letting people make their own decisions. This has even had an impact on the way I deal with my own children. If you do a course like this you might feel nervous at first but carry on and you’ll be fine. Learning is great for making new friends and helping with your life and family as well as reaching your career goals.

Entry link: Health and Social Care - Eunice


Volunteering - Allicia


I joined the volunteer mentoring course and I’m now volunteering at a Work Club at a supported housing project, helping young people look for jobs. My tutor was really nice and the course was very interesting. If I was struggling with anything the tutor offered to meet me one to one to give extra help. I learned a lot on the course including how to use body language to improve communication skills. I learned how to approach people and work with people who might not be very confident themselves. I got lots of advice from my tutor on the best way forward to get the skills and experience I need to get work in this area. After doing the course and getting practical experience working with people I’ve got a much clearer idea about my career route. To anyone thinking about doing a volunteering course I’d say go for it because it will definitely give you new skills and help you get into work and it might well change your life!

Entry link: Volunteering - Allicia


Workclub - Wieslaw


I came to the Work Club at Abraham Moss after relocating to Manchester from the south. Everyone was very welcoming and my tutor was very helpful, helping me to develop my CV, which was my initial reason for coming along, as I was looking for work. Before, my children had to use the computer for me to write my CV and apply for jobs – I couldn’t use it at all – but I learned how to do this myself at the Work Club. I also really enjoyed meeting my classmates. I hadn’t lived in Manchester very long and it helped me to feel more settled and happy here. I found the job I’ve got now and got support from my tutor with the application process and in preparing for the interview. I was really pleased to be successful as it’s a great job for me, working outside as a gardener for a housing association. Everything is better for me now – I work in a small team with contact with people and I can pay my bills! And I’m continuing on another course in the evenings now at Abraham Moss because learning is something we all need – you’ve got to keep learning!

Entry link: Workclub - Wieslaw